Rated Raw Hair — Luxury Refund & Return Policy

At Rated Raw Hair, we deliver premium, authentic raw extensions sourced with care and crafted for longevity, beauty, and confidence. To protect the integrity of our luxury products — and the experience of every client — our policies are firm, clear, and non-negotiable.

All Sales Are Final

Due to the exclusivity and hygiene standards of luxury raw hair, all sales are final.
Once your order is placed, there are no refunds, returns, or exchanges.

Order Cancellations

We understand mistakes happen, which is why:

• Orders may be canceled within 2 hours if they have not begun processing.

• After processing or shipment, the order is locked in and cannot be canceled or refunded.

Wrong or Defective Items

Every bundle is hand-inspected before packaging. In the rare event you receive:

• An incorrect item, or

• A legitimate manufacturing defect

You must contact us within 48 hours of delivery.

Please include:

• Your order number

• Clear photos/videos of the issue

• Unworn, unaltered hair in original packaging

If approved, a replacement will be issued. No refunds.

Strict Replacement Exclusions

Rated Raw Hair will not replace items that show any sign of use or alteration, including:

• Installed, brushed, cut, bleached, dyed, or washed hair

• Lace cut, customized, plucked, or tinted

• Hair with odors, product buildup, or manipulation

• Missing packaging, tags, or seals

Our luxury guarantee relies on products remaining pristine.